1. We respect your privacy

(a) UMIQ respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
(b) "Personal information" is information we hold which is identifiable as being about you.

2. Collection of personal information

(a) UMIQ will, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms.
(b) You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your product or service order. We may collect additional information at other times, including but not limited to when you:

- Provide feedback

- Submit information about your personal or business affairs

- Respond to surveys and/or promotionsProvide financial or credit card information

- Communicate with our customer support team

(c) Additionally, we may collect any other information you provide while interacting with us.

3. Use of your personal information

(a) We may use personal information collected from you to:

- Provide you with information, updates, and services

- Notify you about new products, services, and opportunities

- Improve our products and services and better understand your needs

(b) We may contact you by a variety of methods including telephone, email, SMS, or mail.

4. Disclosure of your personal information

(a) We may disclose your personal information to our employees as reasonably necessary for the purposes set out in this policy.
(b) We may disclose personal information to comply with legal obligations such as laws, regulations, court orders, or in response to law enforcement agency requests.
(c) We may use your personal information to protect the copyright, trademarks, legal rights, property, or safety of UMIQ, www.umiq.com.au, our customers, or third parties.
(d) Information may occasionally be stored, processed, or transferred between parties located outside of Australia.
(e) In the event of a change of business control or asset sale, we may transfer user databases, including personal and non-personal information, to the extent permitted by law. We would ensure such information is disclosed in good faith and under confidentiality agreements.
(f) By providing us with personal information, you consent to the terms of this Privacy Policy and its disclosures.

5. Security of your personal information

(a) We are committed to ensuring the information you provide is secure. We have appropriate physical, electronic, and managerial procedures in place to protect against misuse, interference, loss, and unauthorized access, modification, or disclosure.
(b) However, transmission of information over the internet is at your own risk. While we take precautions, we cannot guarantee the security of your data and cannot be held responsible for unauthorized disclosures inconsistent with this Privacy Policy.

6. Access to your personal information

(a) You may request details of your personal information under the Privacy Act 1988 (Cth). A small administrative fee may apply. To request access or correction of inaccurate, outdated, or misleading information, please contact: [email protected]
(b) We may refuse access to information in certain situations as outlined in the Privacy Act.

7. Complaints about privacy

(a) If you have a complaint about our privacy practices, please send the details to [email protected]. We take complaints seriously and will respond promptly.

8. Changes to this Privacy Policy

(a) This policy may change from time to time. All modifications will be effective immediately upon posting on our website or notice board. We encourage you to check back regularly for updates.

9. Website

(a) When you visit our website www.umiq.com.au we may collect information such as browser type, operating system, and referral sites. This data is aggregated to help us improve our services.

(b) We may use cookies to identify users and track usage. Cookies are small data files stored by your browser. They do not harm your computer. You can disable cookies via browser settings, but it may affect your website experience.
Cookies may also be used for advertising purposes, including through Google Ads.

(c) Third-party sites
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. We encourage users to review the privacy policies of any site they visit.